(4.5 / 5)1112+ Ratings

Rack Room Shoes Reviews

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Overall Rating

4.5
11 Reviews
  • 558%
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About Rack Room Shoes

Rackroomshoes.com is a one-stop shop for family footwear needs, offering a wide range of brands and styles. Customers can enjoy a 50% discount on their second pair of shoes, making it a cost-effective option for purchasing multiple pairs. The company also has a Rewards program where members can earn dollars toward future purchases and receive exclusive previews and offers. For convenience, customers can shop both in-store and online, with the website providing an easy-to-use platform for browsing and purchasing.

Rack Room Shoes Pros & Cons

Pros of rackroomshoes.com:

  • Wide Variety of Shoes: Offers a wide range of brands and styles, including household names like Birkenstock, Champion, and Toms, as well as activewear brands like Nike, New Balance, and Adidas.
  • Affordable Prices: Provides affordable prices with promotions like 50% off on the second pair of shoes.
  • Rewards Program: Offers a rewards program where members can earn points with every purchase, redeemable for discounts on future buys, including free shipping and a $10 Birthday Reward.
  • Free Shipping: Provides free shipping for rewards members and for purchases over $65.
  • In-Store Pickup: Allows customers to get their orders quickly through in-store pickup.

Cons of rackroomshoes.com:

  • Poor Customer Service: Many customers have reported issues with customer service, including unhelpful online support and rude employees.
  • Return and Refund Issues: There have been complaints about difficulties in returning or exchanging shoes, with some customers facing significant losses due to strict return policies.
  • High Price Level: Some consumers have noted that the prices are high, especially when considering the quality of the shoes and the customer service experience.
  • Delivery Problems: There have been reports of product delivery issues, including incorrect or damaged items.

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Rack Room Shoes Customer Reviews (11)

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Tyrone Montgomery
Tyrone Montgomery
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Feb 9, 2023
Joseph Abrahams
Joseph Abrahams
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Feb 9, 2023
Noah Vestergaard
Noah Vestergaard
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Feb 8, 2023
Celeste Trevisan
Celeste Trevisan
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Feb 8, 2023
Sylvia Baker
Sylvia Baker
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Feb 8, 2023
Stefan Kunze
Stefan Kunze
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Feb 8, 2023
Klaus Kruger
Klaus Kruger
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Feb 8, 2023
Elita Cartier
Elita Cartier
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Feb 7, 2023
Tilde Hedegaard
Tilde Hedegaard
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Feb 7, 2023
Andrea Hammack
Andrea Hammack
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Feb 6, 2023

Rack Room Shoes Customer’s Q&A

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Rack Room Shoes Features and Benefits

Rackroomshoes.com offers several key features and benefits:

  • Wide variety of shoes: The site offers a wide range of brands and styles to choose from, including household names like Birkenstock, Champion, and Toms alongside activewear brands like Nike, New Balance, and Adidas.
  • Rewards Program: Rack Room Shoes offers a rewards program where members can earn points with every purchase to earn $15 Rewards. Members also enjoy exclusive perks like FREE SHIPPING and a special $10 Birthday Reward.
  • Free Shipping: Rack Room Shoes offers free shipping for rewards members and for purchases over $65.
  • In-Store Pickup: The site offers an in-store pickup option, allowing customers to get their orders quickly.
  • Real People Campaign: Rack Room Shoes is famous for its use of real customers in its seasonal advertisements since 2006. It feeds into the company’s mission of “Real Shoes, Real People, Real Lives.”
  • Mobile App: The store’s app is the best way to keep track of your discounts and rewards.

These features make shopping at Rack Room Shoes a convenient and rewarding experience. Enjoy shopping!

Rack Room Shoes Pricing

Rack Room Shoes offers various pricing options, including:

  • Bogo 50% Off: Select styles are available at a buy one, get one 50% off deal.
  • Under $40: Shoes priced under $40.
  • Under $60: Shoes priced under $60.
  • Sneakers: Available in different price ranges.
  • Boots: Available in different price ranges.
  • Casual Shoes: Available in different price ranges.

For more detailed pricing information, you can visit their website and explore the different categories of shoes.

About Rackroomshoes.com Payment Method?

Rackroomshoes.com accepts a variety of payment methods to accommodate customers' preferences. Shoppers can use Visa, Mastercard, American Express, Discover, and gift cards for their purchases. This flexibility ensures a convenient shopping experience, allowing customers to choose the payment option that best suits their needs.

Rack Room Shoes FAQs

FAQ

Rack Room Shoes Alternatives

Here are some alternatives to rackroomshoes.com:

  1. DSW
  2. Foot Locker
  3. Zappos
  4. Nike
  5. Adidas
  6. Shoe Carnival
  7. Finish Line
  8. Journeys
  9. Famous Footwear
  10. Payless

Each of these sites offers a unique shopping experience and a wide variety of shoes. Enjoy exploring these alternatives!

FAQ

How To Open A Rack Room Shoes Account?

To open an account on rackroomshoes.com, follow these steps:

  1. Visit the website rackroomshoes.com.
  2. Click on SIGN IN / SIGN UP located at the top of the page.
  3. Enter your email address or phone number in the provided field.
  4. Click on Sign In / Sign up.
  5. If you forgot your password, click on Forgot Password? to reset it.

By signing in, you agree to the website's Terms of Use, Rewards Terms and Conditions, and Privacy Policy. Once you've signed up, you can start earning points, tracking orders, and receiving offers.

Remember, you must be 13 years of age to be a Rewards account holder. Enjoy shopping at Rack Room Shoes!

FAQ

What forms of payment does Rack Room Shoes accept?

They accept cash, credit cards (Visa, Mastercard, Discover, American Express), Klarna (online only), and Rack Room Shoes gift cards. We do not accept checks or money orders.
FAQ

Does Rack Room Shoes offer price adjustments?

Yes, they offer price adjustments within 10 days of the original purchase date. Please note that their policy does not apply to flash sales or special promotions, and you must present your original receipt to receive an adjustment.
FAQ

What shipping methods does Rack Room Shoes offer?

They offer three FedEx shipping options: Economy (7-10 business days) for $6.99, Standard Ground (5-7 business days) for $8.99, and Expedited (estimated 2-3 business days) for $19.99.
FAQ

How do I sign up for Rack Room Shoes Rewards?

To sign up for Rewards, you must be at least 13 years old and can do so on their website. Your Rewards will be preloaded to your account and can be checked by logging into your account or through their app.
FAQ

About Rackroomshoes.com Prices and Cost?

Rackroomshoes.com offers affordable prices on a variety of footwear for the entire family. They run promotions such as 50% off on the second pair of shoes, providing value for customers looking to purchase multiple pairs. Additionally, they offer free delivery on purchases over a certain amount, adding to the cost-effectiveness of shopping with them. Customers can also take advantage of the Rewards program to earn points and save on future purchases.

FAQ

About Rackroomshoes.com Popular Products and Services?

Rackroomshoes.com is renowned for its extensive selection of footwear for men, women, and children, featuring popular brands and the latest trends. Among their offerings, athletic shoes are a standout, catering to various sports and activities. They also provide casual shoes, sandals, and boots, ensuring a fit for every season and occasion. The company is known for its buy one, get one 50% off deal on select items, which is a favorite among customers. Additionally, Rack Room Shoes offers a Rewards program that allows customers to earn points on every purchase, which can be redeemed for discounts on future buys..

FAQ

What are some popular shoe brands available on Rackroomshoes.com?

Rackroomshoes.com features a variety of popular shoe brands catering to diverse preferences. Customers can find well-known names like Nike, Adidas, and Tommy Hilfiger, offering a range of styles from athletic to casual. Other brands available include Bluefin, Cupcake Couture, Limelight, and Restoration, each providing unique designs and comfort options. Whether one is seeking the latest sneakers, elegant heels, or sturdy boots, the selection encompasses a broad spectrum to suit different tastes and occasions.

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